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All items purchased online from www.sakar.com have a 30 day return policy based on receipt by customer. All returns must comply with the return procedure set forth below, and all returned items must be in new condition, including the original packaging, manuals and accessories. No refunds or exchanges are allowed after 30 days from the date of receipt, or if the UPC code has been removed from the packaging. If the purchase was made by credit card, the amount of purchase will be credited to the same credit card.
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To return an item, Customer Support via email or call (877) 397-8200 to obtain a Return Authorization (RMA) number. RMA numbers are valid for 30 days from the date of issuance. We are unable to accept returns without an RMA number. All returns must be shipped prepaid.
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